(4/11)
EDEN is going
Paperless!
We strive to
provide our services in
the
most efficient way and
in 2009 we created our
Paperless Project using
OnBase, an interactive
imaging and workflow
software program created
by Hyland in Westlake,
Ohio. We now manage the
day-to-day activities of
over 3,000 client files
in the virtual world.

(5/11) Strategic
Planning
In 2011
EDEN began an intense
strategic planning
process. Our staff,
clients, and external partners are
being asked what EDEN
does well, what we can
do to improve our
services, and how they
envision the
EDEN of tomorrow. What we learn
will go a long way in
determining which short
and long-term
opportunities we pursue,
ways of working we leave
behind, and how we
become even more focused
and efficient. When the
strategic planning
process is completed
we’ll have a
living, working document
that won’t sit on a
shelf, but rather will
be the basis of the
principles which will
guide EDEN staff and our
Board to best serve our
community each day.
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(3/11)
Promising Practices:
Cuyahoga Metropolitan
Housing Authority and
EDEN, Inc.
Research shows that a
housing subsidy is the
strongest protective
factor we know of to
keep vulnerable
populations from
entering homelessness.
Conversely, the risk of
homelessness is very
high among those who
once had a subsidy but
lost it due to an
eviction. The problem is
particularly acute among
low income people with
disabilities and elderly
households, many of whom
really cannot afford any
private sector housing
due to their extremely
meager incomes (largely
Supplemental Security
Income benefits). In
2007, the Cuyahoga
Metropolitan Housing
Authority (CMHA)
partnered with the
Cleveland-based Emerald
Development and Economic
Network (EDEN), Inc. to
reduce the number of
elderly individuals and
people with disabilities
being evicted from
subsidized housing in
Cuyahoga County.
Full
Article
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